TASTEO, operated by JEYS IT SOLUTIONS PRIVATE LIMITED, specializes in providing high-quality digital products and services, such as website development, for restaurants. This policy outlines the terms and conditions related to the delivery of digital products and services ordered through our platform.
Once an order is placed, our team will begin the development process. The typical processing and delivery time for digital products, such as websites, is 30 days (1 month) from the date of order confirmation.
The timeline may vary depending on the complexity of the project, the availability of required resources, and the responsiveness of the client in providing necessary inputs (e.g., content, images, branding materials).
To ensure transparency, we will provide you with regular updates on the progress of your project.
Upon completion of the project, the final product (e.g., website) will be delivered to you via email or a shared link for review.
You will have 7 days to review the product and request any minor revisions or adjustments. Major changes or additional features may require additional time and cost.
While we strive to deliver all projects within the agreed timeline, unforeseen circumstances such as technical issues, resource constraints, or client-side delays may cause delays.
In the event of a delay, we will notify you promptly and provide a revised delivery timeline.
If you wish to cancel your order, please refer to our Cancellation & Refund Policy for details. Cancellations may not be possible once the development process has begun.
Refunds, if applicable, will be processed within 3-5 business days after approval.
We offer 30 days of post-delivery support to address any technical issues or bugs related to the delivered product.
Additional support or maintenance services can be availed at an extra cost. Please contact our Customer Service team for details.
To ensure timely delivery, clients are required to provide all necessary materials (e.g., logos, images, content, branding guidelines) within 5 business days of order confirmation.
Delays in providing required materials may result in a delay in the delivery timeline.
If you have any questions or concerns regarding our Shipping & Delivery Policy, please reach out to our Customer Service team:
Email: sales@tasteo.in
Phone: +91 8137 822 455
